BBN SMS Knowledgebase

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How It Works SMS Templates Knowledgebase Online Support Pricing & Payment Saturday, July 31st, 2010

Help Topics

	Sending Message
	Recharging
	Phonebook
	Account Settings
	Resellers

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	Knowledgebase

Knowledgebase

Get the complete know-how on how to use BBN SMS .
If you do not find the information you need from this knowledgebase feel to call our support number: 07028752017 or email support@bbnsms.com

Help Topics

Sending Messages

I Can't Find Send Button on the Compose Page
How Do I send a message to a Phonebook group
How do I send message to contacts from an external file
Can I send a message to external contacts and phonebook contacts at the same time?
Can I use any sender name of my choice?
Where do I set sender name
How Do I save message to my draft folder
How do I send message to multiple recipients
How Do I schedule Message Deliver Time
How do I view messages I have sent?
How do I delete messages I have sent?
How do I export delivery report for use on my computer?

Phonebook

How do I add contacts to my phonebook?
How do I edit my phonebook contacts?
How do I delete my phonebook contacts?
How do I create a phonebook group?
How do I edit my phonebook group?
How do I delete a group from my phonebook?
How do I import contacts from Excel file?
What is a CSV file?
How do I create a CSV file?

Recharging

How does Bank Payment work?
Does my SMS credit expire?
How do I recharge online?
Can I share credit between accounts?
What is the minimum volume of SMS I can purchase?
How do I view online transaction history?
How do I reprocess pending payments?

Account Settings

What is my BBN Id?
How do I modify my account settings?
Why can't I modify my email address and phone number ?
How do I change my password?
How can I reset my forgotten password ?
How do I earn from refering my friends to BBN SMS?

Reseller Accounts

How do I become a reseller?
What minimum volume of sms can a reseller purchase?
How do I integrate my sms portal to BBN SMS?
How do I load credit for my clients?

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